Insurance & Billing
Twin Cities Pain Clinic is proud to be your local pain management expert.
We are committed to ensuring you have an exceptional experience and know what to expect every step of the way.
This includes paying for services. Our dedicated team of insurance and billing specialists are here to take the hassle out of the billing process.
PLANS WE PARTICIPATE WITH
- Aetna
- Allina Health
- Blue Cross and Blue Shield
- Cigna
- HealthPartners
- Humana
- Medica
- Medicare
- Medicaid
- MN Medical Assistance
- PreferredOne
- UCare
- UnitedHealthcare
- Workers Compensation
Please note, the above list is not comprehensive.
Benefits and coverage levels may vary by individual insurance plan. We recommend you contact your insurance carrier prior to your appointment to confirm that your specific plan will cover treatment at Twin Cities Pain Clinic.
Any additional questions about eligibility and benefits should be directed to your insurance carrier.
We will collect your insurance plan information prior to your first appointment to confirm your eligibility. After being seen at our facilities, our team of insurance and billing specialists will submit to your insurance on your behalf.
If your plan information changes, please notify us as soon as possible to avoid delays and extra paperwork at future appointments.
PROVIDER REFERRALS
Some insurance plans will require a referral from your primary care provider before you can be seen at Twin Cities Pain Clinic. If this is the case, we will notify you before scheduling your appointment and provide directions on how to proceed.
PRIOR AUTHORIZATION
Certain services and procedures will require a prior authorization from your insurance plan before they can be covered. Our dedicated Prior Authorizations team will work with your care team and your insurance plan to help obtain this authorization.
For questions about prior authorization, please call 952.841.2345 and follow prompts for the prior authorization department.
PATIENT RESPONSIBILITY
Many insurance plans require the patient to pay for part of their care in the form of a copay, coinsurance, and/or deductible.
- A copay is a flat rate the patient pays each time a covered service is rendered. Copays are due on the date of service.
- A coinsurance is a percentage of the charges that the patient is responsible for paying. Coinsurances are not due on the date of service and will be included in your final billing statement.
- A deductible is a predetermined dollar amount established by an insurance plan. The patient must pay for healthcare services out-of-pocket until this dollar amount is reached before insurance benefits will be applied.
Prior to receiving your billing statement, you will receive an explanation of benefits (EOB) from your insurance carrier. This is an informational document detailing how the bill for the services you received was processed, including the total billed amount, the amount your insurance paid, and the amount you may still owe out of pocket.
The EOB is not a bill. Do not attempt to make a payment when you receive an EOB. Only make a payment when you get the billing statement from our organization, which will include specific instructions on how to submit your payment.
If you do not have insurance and are self-paying for services, you must pay the entire cost of your visit up front before being seen.
BILLING STATEMENT
You will receive a statement(s) for the remaining balance after insurance has processed the claim. The statement will include directions on how you can pay your statement balance. The following payment methods are accepted:
- Cash
- Check
- Credit card (Visa, Discover, Master Card, American Express)
Payments may be made online, via credit card:
You can also make your payment using our secure online patient portal.
If you have any questions about your bill, please call us at 952.841.2345 and follow the prompts for the billing department.
Thank you for choosing Twin Cities Pain Clinic for your pain management needs.
Call with questions or to make an appointment.
952-841-2345
Pay your Twin Cities Pain Clinic bill.
